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General enquiries

For general enquiries you can use this contact form or select the appropriate email address from our online email directory

Complaints, Comments and Compliments

At St Basils, we always try to give the best service that we can, and for this reason, your views are important to us. We appreciate and value your feedback, and whilst it is always good for us to hear when things go right, we also need to know when things go wrong - so that we can get it right next time. Please use the online form on this page if you want to make a comment or have any feedback.

If you would like to make a formal complaint, please use the following form and a copy will be sent to St Basils Operations Performance Manager - Sarah Webster. Alternatively email sarah.webster@stbasils.org.uk or call St Basils on 0121 772 2483.

If you would like to see a full copy of our Complaints Policy and Procedures - please click this link below:

Complaints Policy and Procedure Complaints Form

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